Privacy Policy

1. Introduction

This Privacy Policy describes how Scrapernode ("we", "us", or "our") collects, uses, and protects your personal information when you use our web scraping platform and API ("Service"). We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials. If you sign in via a third-party provider (Google, GitHub), we receive your profile information from that provider.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers. Stripe may collect payment details in accordance with their privacy policy.

Usage Data

We collect information about how you use the Service, including job history, API usage patterns, credit transactions, and feature interactions. This helps us improve the Service and provide support.

Scraped Data

We temporarily process scraped data to deliver results to you. Scraped data is sourced from publicly available pages and is not used for any purpose other than delivering your requested results.

3. How We Use Your Information

• Provide, maintain, and improve the Service
• Process transactions and manage your credit balance
• Send transactional emails (receipts, job notifications)
• Respond to support requests
• Detect and prevent fraud, abuse, and violations of our Terms
• Generate aggregated, anonymized analytics to improve the Service

4. Data Sharing

We do not sell your personal information. We share data only with:

• Service providers — Stripe (payments), Convex (database and backend), Vercel (hosting), Resend (email) — who process data on our behalf
• Legal requirements — When required by law, subpoena, or to protect our rights

5. Data Retention

Account data is retained for as long as your account is active. Scrape job results are retained for 30 days after job completion, then automatically deleted. Credit transaction history is retained for accounting purposes. You may request deletion of your account and associated data at any time.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), hashed API keys (SHA-256), and rate-limited authentication endpoints. However, no method of transmission over the internet is 100% secure.

7. Cookies and Analytics

We use essential cookies for authentication and session management. We use Vercel Analytics and Google Analytics to understand usage patterns. You can disable analytics cookies through your browser settings.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request deletion of your personal data
• Export your data in a portable format
• Object to or restrict certain processing

To exercise these rights, contact us at privacy@scrapernode.com.

9. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. By using the Service, you consent to the transfer of your data to these locations.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the Service. The "Last updated" date at the top indicates when this policy was last revised.

12. Contact

For questions about this Privacy Policy, contact us at privacy@scrapernode.com.